Carpet Cleaning Joliet

We can treat many of the stains commonly found in household and commercial carpets, including food and drink spills, pet accidents, grease, gum, wax, tracked-in dirt and other everyday dirt. Targeted stain treatment where needed, followed by hot water extraction, removes almost everything.

We can’t responsibly promise that every stain will disappear completely, that depends on what caused the stain, the carpet fiber and the dye, how long the stain has been there, and what products have been used on it in the past. Some things can chemically alter the carpet color, and that’s not technically a stain at all. Previous use of household stain removers can also change the structure of the carpet.

We assess problem areas as part of the cleaning process and always use the appropriate treatment. We aim to make the best realistic improvement without taking unnecessary risks with your carpet. If you have a particular stain you’re concerned about, tell us about it when you get your estimate.

Yes, we treat pet urine stains and odors in all kinds of carpets, but if the urine has already affected the carpet fibers, dyes, backing or seams it may be too late. A recent accident is a very different problem from repeated accidents that have soaked deep into the carpet over time.

Pet urine leaves both a visible stain and an odor, and that’s even harder to shift. We treat the source. We don’t cover up the smell with fragrance. Stained areas get targeted attention as part of the cleaning process, but there are limits to what cleaning can do. Urine can react with carpet dyes and cause a permanent color change. In some carpets, this causes yellow, orange or reddish discoloration. 

Tell us about any pet issues when you’re getting your estimate. We need a clear picture of the condition before the appointment.

There is no single drying time that applies to every carpet. Drying depends on the construction of the carpet, how heavily it needs to be cleaned, the amount of moisture used in the treatment, room temperature and humidity. 

We use hot water extraction, which removes water, dirt and the cleaning solution from the carpet… we don’t leave it saturated with shampoo. Effective extraction helps the carpet dry faster with less moisture remaining in the fibers.

After cleaning, give the carpet time to dry fully before using the room. Good ventilation can help. Where practical, opening windows. Avoid putting your furniture back on damp carpet, or covering it at all, while it is still drying. If drying time is particularly important, work schedule or business hours for example, tell us that before the appointment and we’ll discuss what you can expect.

Appointment availability changes all the time, so if you need it done fast, call us fast. We can’t guarantee same-day or next-day service, but you can have the next available appointment. It also depends on what needs cleaning; a standard residential carpet, and a large commercial space require different amounts of time. 

When you contact us, give us as much information as possible: the number of rooms or carpeted areas, your location and any stains you want treated. That helps us understand the scope of the work and give you a timeline. If you have a particular date in mind, tell us when you get your free quote.

Yes. Best Carpet Cleaning Pro uses eco-friendly, non-toxic cleaning solutions, safe for use around children and pets. That is particularly important for carpets, because children and animals spend much more time there than we do. We don’t describe the products as chemical-free, organic, hypoallergenic or suitable for every possible sensitivity, because that depends on individual circumstances. 

If someone in your household has a known allergy or chemical sensitivity, tell us before we start, so we can discuss the products. Children and pets should be kept off of damp carpet while it is drying.