Effective Date: November 5th, 2024

At Best Carpet Cleaning Pro, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details.

Transactional Information: Payment details, service preferences, and purchase history.

• Device and Usage Information: IP address, browser type, device identifiers, and usage data such as pages visited and time spent on our website.

• Location Data: Geographical data obtained from your device or IP address.

Marketing Information: Responses to promotions, preferences, and feedback provided through surveys or inquiries.

2. How We Use Your Information

The information we collect is used to:

Provide and improve our services, including scheduling, billing, and communication.

Deliver personalized marketing communications, promotions, and offers tailored to your interests.

Analyze user behavior to enhance our website and services.

Maintain business operations, including data analytics, reporting, and customer relationship management.

Detect and prevent fraud, security breaches, or unauthorized activities.

Comply with legal obligations or respond to lawful requests from government authorities.

3. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors that assist with marketing, payment processing, data analysis, and operational support.

• Marketing Partners: Advertising platforms and networks for targeted advertising campaigns.

Legal Authorities: When required by law or to protect our rights, users, or property.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance user experience and gather information about website traffic. These tools allow us to:

Personalize content and ads.

Measure the effectiveness of our marketing efforts.

Analyze website usage and visitor demographics.

You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

Access and request copies of your personal information.

Update or correct inaccuracies in your data.

Opt-out of receiving marketing communications at any time.

Request deletion of your personal data, subject to legal or operational limitations.

To exercise your rights, please contact us at [Insert Contact Email or Phone Number].

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain business records.

7. Security Measures

We implement technical, administrative, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data.

8. Updates to this Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us via our contact form.